Terms of service

TERMS AND CONDITIONS

Last updated June 24, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Cansu Odemis ("Company", "we", "us", or "our"), a registered business in the United Kingdom. We operate the websites https://shop.cansuodemis.com and https://www.cansuodemis.com (the "Site"), as well as any other related products and services that refer or link to these Legal Terms (collectively, the "Services").

CANSU ODEMIS launched her eponymous brand in 2018. The London-based brand’s style is characterized by highly detailed, dazzling hand-embroideries, hand-beaded colourful embellishments, and playful print designs. The embellishments, embroideries, and print designs in her collections are the designer’s own hand-drawn illustrations, which make Cansu Odemis’s collections extremely unique and highly desirable.

You can contact us by email at: cansu@cansuodemis.com

These Legal Terms constitute a legally binding agreement between you and Cansu Odemis. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms.
IF YOU DO NOT AGREE, you are prohibited from using the Services and must discontinue use immediately.

Supplemental terms or policies may apply and are incorporated herein by reference. We reserve the right to modify these terms at any time. Your continued use of the Services signifies your acceptance of any changes.

The Services are intended for users who are at least 18 years old.

We recommend printing a copy of these terms for your records.

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
USER REGISTRATION
PRODUCTS
PURCHASES AND PAYMENT
RETURNS & REFUND POLICY
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENCE
THIRD-PARTY WEBSITES AND CONTENT
SERVICES MANAGEMENT
PRIVACY POLICY
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
CALIFORNIA USERS AND RESIDENTS
MISCELLANEOUS
CONTACT US

1. OUR SERVICES

The information provided is not intended for use in any jurisdiction where it would be contrary to law or subject us to registration requirements. If you access the Services from other locations, you do so at your own risk and are responsible for compliance with local laws.

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We own or license all content and intellectual property in the Services, including code, databases, designs, text, images, audio, and video ("Content"), as well as logos and trademarks ("Marks").

All content is provided "AS IS" for your personal, non-commercial use.

Your Use of Our Services

Subject to compliance, we grant you a limited license to:

Access the Services
Download or print a portion of the Content for personal use

You may not copy, sell, distribute, or exploit any part of the Services or Content without our prior written consent.

All rights not expressly granted are reserved. Any misuse may result in termination of your access.

Your Submissions

By sending us any feedback, suggestions, or content ("Submissions"), you grant us full rights to use it without compensation to you. You confirm you have the right to submit such material and that it does not violate any laws or third-party rights.

3. USER REPRESENTATIONS

By using the Services, you represent that:

All information you provide is true and current
You are at least 13 years old and legally capable
You will not use automated means to access the Services
You will not use the Services for unlawful purposes

We may suspend or terminate your account if any information is false or violates these terms.

4. USER REGISTRATION

You may need to register for access. You are responsible for maintaining the confidentiality of your account. We reserve the right to reject usernames we deem inappropriate.

5. PRODUCTS

We strive for accurate product representations but cannot guarantee details like colour or availability due to screen settings or stock changes. Prices and availability are subject to change.

6. PURCHASES AND PAYMENT

We accept major payment methods including Visa, Mastercard, PayPal, Apple Pay, and more.

You agree to:

Provide accurate billing information
Pay all charges and fees
Allow us to correct errors in pricing

We reserve the right to limit or cancel orders, especially if they appear to be placed by resellers.

7. RETURNS & REFUND POLICY

Please refer to our separate Returns & Refund Policy page for full details.

8. PROHIBITED ACTIVITIES

You agree not to:

Use the Services for any unlawful purpose
Upload viruses or harmful code
Access the Services via bots or scripts
Harass or impersonate others
Interfere with security features

Any such actions may lead to termination of your access.

9. USER GENERATED CONTRIBUTIONS

If we enable content submissions, you agree your contributions will:

Be original or properly licensed
Not be misleading, obscene, abusive, or illegal
Not violate the rights of others

Violation of this section may result in account termination.

10. CONTRIBUTION LICENCE

By submitting content, you grant us a license to use, display, and distribute your Contributions. You retain ownership of your content but agree not to hold us liable for its use.

11. THIRD-PARTY WEBSITES AND CONTENT

We are not responsible for third-party websites or content linked through the Services. You access them at your own risk. Always review third-party terms and privacy policies.

12. SERVICES MANAGEMENT

We may:

Monitor for violations
Restrict or terminate access
Remove excessive or inappropriate content
Take legal action for breaches

13. PRIVACY POLICY

Please review our Privacy Policy to understand how we collect, use, and protect your data. By using our Services, you consent to our data practices.

14. TERM AND TERMINATION

We reserve the right to suspend or terminate your access at any time without notice if you violate these Legal Terms.

15. MODIFICATIONS AND INTERRUPTIONS

We may modify or discontinue parts of the Services at any time. We are not liable for downtime, delays, or errors caused by technical issues.

16. GOVERNING LAW

These Terms are governed by the laws of England and Wales. You may have additional rights if residing in the EU.

17. DISPUTE RESOLUTION

Disputes shall first be resolved through informal negotiation for 30 days. If unresolved, binding arbitration will occur in London, England under European Court of Arbitration rules. Exceptions apply to IP, piracy, or injunctive relief cases.

18. CORRECTIONS

We may correct errors or inaccuracies at any time without prior notice.

19. DISCLAIMER

The Services are provided "AS IS." We disclaim all warranties and are not responsible for:

Data loss
Personal injury
Unauthorized access
Third-party products or content

20. LIMITATIONS OF LIABILITY

We are not liable for indirect or consequential damages. Total liability is limited to the amount paid by you in the last 0 months (if any).

21. INDEMNIFICATION

You agree to indemnify and hold us harmless against any claims arising from:

Your use of the Services
Breaches of these Terms
Violation of third-party rights

22. USER DATA

You are responsible for all data submitted. We are not liable for loss or corruption of data.

23. ELECTRONIC COMMUNICATIONS

You agree to receive communications electronically and consent to electronic signatures and transactions.

24. CALIFORNIA USERS AND RESIDENTS

Unresolved complaints may be reported to the California Department of Consumer Affairs.

25. MISCELLANEOUS

These Terms, along with posted policies, constitute the full agreement between you and us. If any provision is unenforceable, it shall not affect the validity of the remaining terms.

26. CONTACT US

For inquiries or complaints, contact us at:
cansu@cansuodemis.com